I chose KCM for their overall great reviews and their reasonably priced treatment compared to the UK. I decided to contact KCM and got a reply almost straight away. Philip was very friendly and approachable. I literally bombarded him with 1001 questions and he never hesitated to get back to me. I was sent a questionnaire to fill out, it was used to access overal health and check BMI etc. They performed thorough checks to ensure you are fit enough for surgery. The results are then discussed with the surgeon and cardiovascular doctor. The nurses are lovely, they took very good care of me during my stay there. You are in safe hands!