Careers at ClinicBooking
We're an AI-first team building a safer, smarter global healthcare marketplace. We connect people with verified providers across medical, dental, and aesthetics — with privacy, security, and clinical safety at the core.
On This Page
Mission & What We Do
ClinicBooking helps people make confident healthcare decisions by connecting them with vetted providers and clear information across aesthetic, dental, and medical categories. We build trust at global scale, using AI responsibly to enhance safety, quality, and access.
- Modern discovery, booking, and messaging tools for patients and providers.
- Quality signals (responsiveness, verified reviews, AI-assisted quality checks) that surface great care.
- Privacy & safety by design (HIPAA-aware, consumer health data controls, AI safety guardrails).
Our Values
Patient trust first
Safety, accuracy, and neutrality over clicks.
Privacy & security
We protect data like it's our own.
Evidence & outcomes
We ship measurable impact and iterate.
AI with accountability
Human-in-the-loop, evaluation, and documented decisions.
Respect & inclusion
Many backgrounds, one mission.
Ownership
See the whole problem, deliver the outcome.
AI Fluency Baseline (All Roles)
Minimum AI literacy for every hire
We expect baseline AI competency — regardless of function — and provide training to deepen it.
Prompting & evaluation
Write reproducible prompts; compare outputs; detect hallucinations; document decisions.
Data hygiene
Redact/avoid PHI/PII; understand consent; follow retention rules; respect "no train/no share".
Safety & abuse
Recognize prompt injection, data exfiltration risks, and misuse vectors; escalate appropriately.
Ops & automation
Use AI tools to draft, summarize, classify; build small automations; measure quality & drift.
| Area | What good looks like |
|---|---|
| Prompting & evaluation | Write reproducible prompts; compare outputs; detect hallucinations; document decisions. |
| Data hygiene | Redact/avoid PHI/PII; understand consent; follow retention rules; respect "no train/no share". |
| Safety & abuse | Recognize prompt injection, data exfiltration risks, and misuse vectors; escalate appropriately. |
| Ops & automation | Use AI tools to draft, summarize, classify; build small automations; measure quality & drift. |
Our AI Stack & Tooling
We're vendor-neutral and choose the right tool for the job, with privacy and compliance as guardrails.
Model access
OpenAI/Azure OpenAI · AWS Bedrock · Vertex AI · OSS models when appropriate
Use case–specific; PHI/consumer health data never sent to non-approved endpoints.
Retrieval & storage
PostgreSQL/pgvector · managed vector DB (as needed)
Data minimization; strict tenancy; retention rules enforced.
Orchestration
Lightweight custom services; evaluation harnesses
No "black boxes"; logs/metrics for quality, latency, safety events.
Observability
Metrics, traces, red-team prompts, offline eval sets
Human-in-the-loop approvals for sensitive tasks.
| Layer | Examples (illustrative) | Notes |
|---|---|---|
| Model access | OpenAI/Azure OpenAI · AWS Bedrock · Vertex AI · OSS models when appropriate | Use case–specific; PHI/consumer health data never sent to non-approved endpoints. |
| Retrieval & storage | PostgreSQL/pgvector · managed vector DB (as needed) | Data minimization; strict tenancy; retention rules enforced. |
| Orchestration | Lightweight custom services; evaluation harnesses | No "black boxes"; logs/metrics for quality, latency, safety events. |
| Observability | Metrics, traces, red-team prompts, offline eval sets | Human-in-the-loop approvals for sensitive tasks. |
Responsible AI
We document datasets, prompts, evaluations, and decisions. We never use AI to replace clinical judgment or provide medical advice.
Where & How We Work
Remote-first, globally distributed
We hire in select countries and time zones (sometimes via employer-of-record partners). Roles specify location/overlap needs. Occasional travel for team offsites.
- Work authorization: Required in your country of residence.
- Equipment: Company laptop + stipend; security baselines apply (disk encryption, MFA).
- Working hours: Flexible within team's core collaboration window.
Compensation & Benefits
Market-anchored pay bands reviewed at least annually. Benefits vary by country but follow the same philosophy: support health, family, and growth.
Health
Time off
Parental
Retirement
Learning
Annual learning budget, conferences, internal workshops (AI training included)
Remote
Equipment provided; home-office stipend; co-working support (role-based)
| Category | USA (Full-time) | UK/EU (Full-time) | Global (Entity/EOR) |
|---|---|---|---|
| Health | Medical, dental, vision; HSA/FSA; mental health support | Private health cash plan or allowance; mental health support | Locally competitive medical where available |
| Time off | Flexible PTO, sick time, paid holidays | 28+ days incl. bank holidays (role/tenure dependent) | Local statutory minimums or better |
| Parental | Paid parental leave (primary/secondary) | Enhanced parental leave policy | Statutory or enhanced via EOR |
| Retirement | 401(k) with match (where offered) | Pension contributions (where applicable) | Local retirement where applicable |
| Learning | Annual learning budget, conferences, internal workshops (AI training included) | ||
| Remote | Equipment provided; home-office stipend; co-working support (role-based) | ||
Notes: Benefits reflect typical packages and may vary by role, level, and location. Details in offer letters and local handbooks.
Open Roles
Senior Backend Engineer
Go/Node.js
Product Manager
Patient Experience
Security Engineer
AppSec
Provider Operations Lead
Quality & Compliance
Frontend Engineer
React/Next.js
Clinical Compliance Manager
US Healthcare
Don't see the right role? Email careers@clinicbooking.com with your CV and preferred location.
Our Hiring Process
1) Apply
2–5 business daysResume/CV + a brief note on your AI experience (tools, projects, impact).
2) Recruiter screen
~1 week30 minutes on motivation, skills, location, expectations, and AI fluency.
3) Hiring manager
~1 weekDeep dive into problem areas, past outcomes, and role fit. AI use-cases encouraged.
4) Practical exercise
3–7 daysTime-boxed, relevant to the job. No speculative work product; prior work accepted when feasible. Includes a light AI prompt/eval task for most roles.
5) Panel
~1 weekCross-functional discussions; values & collaboration focus; no brainteasers.
6) Offer
48–72 hoursComp band, benefits, start date. Background check post-offer where lawful.
| Step | What to expect | Typical time |
|---|---|---|
| 1) Apply | Resume/CV + a brief note on your AI experience (tools, projects, impact). | 2–5 business days |
| 2) Recruiter screen | 30 minutes on motivation, skills, location, expectations, and AI fluency. | ~1 week |
| 3) Hiring manager | Deep dive into problem areas, past outcomes, and role fit. AI use-cases encouraged. | ~1 week |
| 4) Practical exercise | Time-boxed, relevant to the job. No speculative work product; prior work accepted when feasible. Includes a light AI prompt/eval task for most roles. | 3–7 days |
| 5) Panel | Cross-functional discussions; values & collaboration focus; no brainteasers. | ~1 week |
| 6) Offer | Comp band, benefits, start date. Background check post-offer where lawful. | 48–72 hours |
Accommodation requests: email care@clinicbooking.com with subject "Interview Accommodation".
Fair Hiring, Accessibility & Background Checks
Equal Opportunity Employer
We celebrate diversity and are committed to equal employment opportunity for all, regardless of race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, disability, veteran status, genetic information, or any other protected status under applicable law.
- Accessibility & accommodations: If you need a reasonable accommodation at any point, email careers@clinicbooking.com. We'll work with you confidentially.
- Pay transparency: Where required, postings include good-faith ranges and benefits. Offers reflect skills, experience, and location.
- Background checks: Post-offer and compliant with local law (e.g., FCRA in the U.S.). Records are considered for role-relatedness only.
- Right to work: Proof of work authorization is required; we comply with export controls where relevant.
Candidate Privacy
Your application data is handled under our Applicant/Candidate Privacy Notice. We collect only what we need to evaluate your candidacy, secure our systems, and comply with law. We retain candidate records per our Records Retention Summary.
For California and other state privacy rights, see our State Privacy Supplements. For EU/UK candidates, see our Data Processing Addendum and International Transfer disclosures.
Recruitment Fraud & Third-Party Agencies
We never ask for money or bank details during hiring
If you receive suspicious outreach, report it to security@clinicbooking.com. Official emails come from @clinicbooking.com or @spyface.com.
- No unsolicited agency submissions: We don't accept unsolicited CVs. We aren't responsible for fees for candidates introduced without a signed agreement.
- Verification: We may verify identity/work eligibility via trusted vendors; we do not request sensitive credentials over chat or non-corporate channels.
Security, Confidentiality & IP
- Security: Candidates and employees must follow our Security & Vulnerability standards (e.g., device encryption, MFA, safe data handling).
- Confidentiality: Offers include confidentiality and acceptable-use commitments. We never want a competitor's secrets; don't share anything proprietary from a current/prior employer.
- Work product & IP: Job-related work created for ClinicBooking (including during paid trials) is owned by the company, as detailed in offer terms.
Contact Talent
Careers & accommodations: careers@clinicbooking.com
Corporate: hello@spyface.com
Address:
Spyface Tech Company, LLC (d/b/a "ClinicBooking")30 N Gould St Ste N
Sheridan, WY 82801, USA