After my initial enquiry with the clinic I recieved a prompt and positive reply and was invited for a consultation. My problem was advanced periodontitis to the point where I was losing my teeth. On my first visit I felt totally at ease with the very friendly and professional dentists and staff. Due to the advanced condition of my disease they advised total extraction which naturally caused me a lot of anxiety, which in retrospect was totally unfounded. The extraction was painless and over before I knew it. I am now back home with good looking temporary Dentures and no pain! I am looking forward to the next visit in a few months to have my first implants and eventually permanent Dentures and of course to see the beautiful city of Krakow again. Many thanks to Simon for making the arrangments and to the dentists Krzystof, Marian and Agnieszka .
On 8th Dec 2025 I started a complaint to Haldent's representative as detailed below. I previously had an All-on-4 procedure to the upper jaw some time ago. Everything was fine and initially I was pleased with the outcome. For the past few months I have been in communication with them regarding the poor quality and strength of the material (acrylic) used to make the prosthetic teeth. There is much pitting to the denture and some minor damage to a front tooth. I have eaten nothing harder than toast, beef or peanuts. The 2 year warranty is worthless and not upheld by Haldent as they just keep coming up with excuses and inferring things were said which most definitely were not and being in UK makes it difficult to persue. They try to say I grind my teeth when sleeping, not true, I never have have and the opposite is true as my wife can testify. The strength of the acrylic is far from the strength of that used in NHS dentures. I had a partial NHS denture that had no pitting or damage after 15 years plus of use and I have seen dentures that my parents had that had no such signs of pitting after many years use. They have made many many excuses but at the end of the day they will not accept that the quality of the material in my prosthetic is much poorer than similar material used by the NHS and is not worth the cost paid. Online there is much amusing comments about Turkey Teeth, well I doubt they are much worse. My advise is that if you want All-on-4 or similar then get it done in your own country as from the UK it is around £500 a trip, so by the time you add it all up then it probably isn't much difference in total cost and you will have more chance of sorting out problems like mine.
Our 13 year old daughter attended Dr. Demajo Clinic for assessment, and she had two extractions on 4th.May 2011. On 7th. May 2011 two more extractions. On 10th.May 2011 she had her teeth cleaned, and two sets of braces fitted.On 12th. May 2011 she had a further examination, and was given instructions, a tooth brush and accessories to be used to keep her teeth in good order until her next visit in two months time. All the work was carried out without any pain and the dentist and his staff are by far the most honest, kind, understanding and friendly professional people that I and my wife and our daughter have ever met. They all spoke English, understood us, and we understood them and our daughter was happy to receive treatment from them. I also received a new denture at the clinic. It fits better than any other denture that I have had in the past, and it cost only €150.00. I also had my teeth cleaned.Thank you Demajo Clinic.