hearLIFE Clinic

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hearLIFE Clinic

4.7 | 24 verified patient reviews

1st Place Winner of the Excellence Awards 2017 by Dubai Healthcare City!

hearLIFE Clinic is the first clinic in the Middle East dedicated solely to the treatment of hearing loss.

Our goal is to remove the barrier of hearing loss to communication, thus allowing our patients to be active in the hearing world. We do this by providing world class and comprehensive medical, audiological and (re)habilitation services. By offering top-quality hearing implant solutions, we are able to provide our patients with the very best and latest technology available.

At the hearLIFE Clinic we honor the integrity of every person and guide them through the journey to hearing restoration with both dignity and respect.

If you suspect a hearing loss, we take the time to examine your medical history thoroughly and to perform all necessary tests. Our clinic’s staff will provide you with information about hearing loss and explain treatment alternatives in detail, including benefits, risks and the steps required for all options.

We make treatment recommendations and respect your right of choice. We recognize the fact that you need top quality information in order to make the best decision. We strive to answer all your questions in detail and in a timely manner.

Our team is happy to respond to all your requests. We speak Arabic, English, French, German, Hindi, Hungarian, Kannada, Tagalog, Tamil, Urdu, Swahili and Luo.

Tinnitus Treatment
Cochlear Implants
Ear Infection Treatment
Tympanoplasty
Ear Syringing
ENT Specialist Consultation
Hearing-Aid-Fitting
Hearing Test
Otosclerosis Treatment

Patient reviews

4.7

from 24 verified reviews

25.01.2017 - Alshdaifat Verified user

Good facilities and staff.

4.0

ENT Specialist Consultation

Good experience, professional and caring staff. My daughter's therapist provided her with many resources to help us practice at home. Good facilities and staff.

08.09.2016 - Jolaoso Verified user

Ever since Faizah has had the Cochlear Implant she is able to communicate with us

4.0

Hearing Test, Cochlear Implants

Faizah was diagnosed of Neonatal hepatitis with evidence of high bilirubin level and jaundice at 3 days of life. After several examinations to reconfirm her medical diagnosis,she was treated of the ailment at about 6 to 8 weeks old. She was also re-examined at 6 months old and the doctor confirmed she has overcomed the hepatitis.To our utmost surprise, at 18 months old, we noticed Faizah doesn't respond to the call of her name, any sounds nor make any speech, although she always exhibit a lively and fun-filled attitude all time. At first we thought she was having speech delay due to the medical issue she had at birth but at the second thought we decided to take her for hearing/speech assessments. Hearing assessments were conducted in several audiological centers. At a centre, she was at 1st diagnosed of a moderate hearing loss and was fitted with a hearing aid at age 2 years. After 4 months of using the hearing aids with no sign of her benefiting from them, we decided to take her for a re-assessment. This time the center pleaded that she was under-diagnosed at the initial assessment and that she actually has a profound hearing loss! This news was shocking and the worst we have heard as parents. We were really devastated and scared of what the next step would be . At this point we decided to go out of our country to seek for second opinion, and if possible a quick treatment for our darling daughter's hearing issue. Before embarking on the trip, we had researched on internet and read about hearing loss and its treatment options. We realized that quick intervention is required to get the best results, so we planned to do all we could quickly to intervene in this medical challenge. An appointment with a hospital in Dubai was scheduled where she was assessed and reconfirmed of her severe to profound hearing loss. We were advised that a Cochlear implant is the best option for her which was any way in line with our research. Although we felt more devastated at the confirmation of the level of our little one's hearing loss but we remained strong and kept faith that she will get the treatment as soon as possible with the best outcome. But then, we decided to read more on CI and research on other hospitals that do CI surgeries in Dubai - UAE. Out of the hospitals and clinics we searched, we then decided to make a phone call to HEARLIFE Clinic - Dubai, and that was it!. Right from the moment the call was placed to book an appointment- (received by amiable - the receptionist) to the appointment day (where we met the office manager- our wonderful Ms. Merab(always exhibiting a professional, kind and understanding attitude) through out the assessments period- ( assessed by the ENT Doctor - Dr. Bassel, Audiologists (Ms. Sneha and Ms. Bushra) and Speech therapist(Ms. Dua’a), to the surgery day , post surgery appointments, activation day to rehabilitation process, Hearlife has been wonderful. Always with listening ears, comforting and soothing words. Infact from the day we stepped into Hearlife, I had the belief that we were in the right place and had made the best choice for our daughter.A month after the assessments with Hearlife Clinic, precisely March 2016, Faizah had her Cochlear Implant Surgery which was done by the renowned ENT surgeon, Prof Georg Sprinzl alongside Dr. Bassel(such a wonderful doctor he is). She was then activated 4 weeks post surgery by the audiologists, Ms. Sneha and Ms. Bushra (best audiologists I have met in the journey of my adorable daughter’s hearing loss). Right from the assessment of my daughter to her device activation (a heartwarming moment to see our daughter being able to respond to sounds, even at low decibel levels- a moment that my husband and I will always cherish for the rest of our lives). These audiologists exhibited the best professional character , motherly, and always patient even when Faizah exhibits her childish attitude. They gave her the time and care needed. I can’t but say they are simply the best......A day after her activation, she started her (re)habiliation with the Speech therapist, Ms. Dua’a (Faizah's best pal) who has been doing all required (AVT, speech therapy) to ensure Faizah gets the best out of the treatment. She won’t stop giving us assuring words that keep our hopes alive that someday Faizah will completely do well in her listening, language acquisition and speech development. Since commencement of Faizah's rehabilitation with the audiology team for device mappings and Ms. Dua’a for AVT and speech therapy, she has acquired words to help her on her road to speech language acquisition that will pave the way for a brighter future.A common thought in the minds of parents of a hearing loss child is that the hearing impaired child will speak immediately after device activation and that was the same hope we anticipated. This dream came true weeks later only and ignited a feeling of pure joy when I lifted Faizah one day barely 3 weeks after activation and she lifted her brightened face to exclaim” Mama”. It was music to my ears and a definite confirmation that my adorable is in the hands of the best interventionists, audiologists and speech specialist - the Hearlife Clinics Dubai team. Our adorable is now 3 years and we see progress every single day. Ever since Faizah has had the Cochlear Implant she is able to communicate with us and anyone around her. Her quality of life is so much better now. She can hear us and we can hear her trying with her speech development- it’s still a long journey though. Her language ability is now 5months, but we are convinced that she will catch up pretty soon! We see progress daily! .

07.09.2016 - Hend Verified user

Everything went well during my Speech Therapy

5.0

Speech Therapy

We had a wonderful experience in the clinic , starting from the reception to the fitting of the devices and then the speach theory .Everything went very well through highly trained n professional people . Hear life clinic

07.03.2016 - Joseph Verified user

Completely removed all wax and was a relief

4.5

Ear Syringing

Simple ear wax removal but a lot of it and very tightly packed. Not an easy job. Completely removed all wax and was a relief. Very thorough job and additional Ear, Nose and Throat checks made giving me the all clear I liked this clinic, from registering at reception and the very happy face that greeted me, to the quick consultation and procedure. I even managed to practice my poor Tagalog skills with the attending. All in all I personally would be happy to use again and will do so each time I pass through Dubai.

11.11.2015 - Anonymous Verified user

Follow up care was tremendous

5.0

ENT Specialist Consultation

Stapetectomy due to conductive hearing loss. As time went passed I noticed that my hearing was demonising and that it became difficult to attend meetings and conduct my work efficiently without asking people to repeat themselves. I have been suffering from conductive hearing loss for quite sometime now, and it was very difficult to find a reputable doctor in the UAE who conducted these operations regularly. After sometime I came across hearLIFE Clinic, who I am glad to say my long search was over. First impressions was when I called the clinic, and the lovely receptionist managed to fit me in the same day. The clinic is clean and welcoming and they offered me refreshments before my appointment was up. I met with a fantastic doctor, Dr Bassel who made you feel right at home. We went through my history. With the assistance of Staff nurse Alvin we went through a series of audiometric tests to which they confirmed my conductive hearing loss and also offered me some evasive and non evasive treatments. I opted for the Stapedectomy. Later on that week, I met with Prof. Dr. Georg Spritzl who I immediately felt the confidence that he would be able to conduct this surgery successfully.mhe had performed this type of procedure thousands of times. Of course I had done my own research about him before I met him and he is held in the highest regard in his field and also lectures across the world. So without hesitation I signed up for the operation. Without lifting a finger, everything was sorted for me and I was always informed by their Office Manager Merab of what was happening. Next thing I know I am in the beautiful Al Zahra hospital in Al Barsha about to enter surgery. Prof. Dr. Georg came to say hello before the op with a smile and we even had a joke or two. To say the least I wasn't the least bit worried. I was wheeled through and next thing I know I am comforted by a team of nurses in the recovery room. This is my 2nd Stapedectomy (one on each ear) and I must say my recovery this time around was phenomenal. First time it took me two weeks to get my balance and walking properly again, but this time I was up and walking around normally within 5 hours. Prof. Dr. George and Dr. Bassel came to see me a couple of hours later and you could see by the smiles on their faces that everything went well.I have nothing but great things to say about hearLIFE clinic and the wonderful team that work there. The follow up care has also been tremendous. I would recommend them to anyone that has any hearing problem.Thank you for changing my life for the better!

04.10.2014 - Cynthia Verified user

The treatment was thorough and the doctors took the time to explain everything well.

5.0

Hearing Aid Fitting

The staff at the clinic are very professional and friendly. The treatment was thorough and the doctors took the time to explain everything well.

04.05.2014 - Anna Verified user

Far exceeded my expectations

5.0

Septoplasty

Stapedoplasty As a medical doctor myself, I cannot recommend Prof Georg Sprinzl and HearLife clinic highly enough. I was assessed thoroughly and given detailed explanations of the highly specialised surgery and what to expect post-operatively. From initial visit through to post-op care and review, he and his entire team were the essence of friendliness, competence and professionalism. The results of my surgery far exceeded my expectations. I had initially gone there to get a hearing aid, and in the end, I walked away after a 30 minute, expert operation, with restored hearing. It's thrilling and somewhat surreal - I can hear again after 20yrs! Thank you Prof Georg and everyone at HearLife!

08.12.2013 - Meliza Verified user

Highly recommend

5.0

Hearing Test

Ear examination due to otitis media I visited the hearLIFE clinic for the first time in November 2013. I was given the next possible appointment for the following day, which was great, as I had an acute case. My visit was reconfirmed via Email within minutes and a clear location map was attached as well, which made it more convenient for me to find the clinic at Dubai Healthcare City. Upon my appointment I was warmly greeted by the clinic staff and offered a hot drink to overcome the short waiting time. The consultation and examination itself were done professionally and without causing any pain. Afterwards I was given a fully detailed medical report, which contained all necessary information in order to make the self-claiming process with my insurance run smoothly. I am very satisfied with the service provided and therefore highly recommend the hearLIFE clinic!

05.11.2013 - Anonymous Verified user

I am satisfied

5.0

ENT Specialist Consultation

Overall I am satisfied with the clinic. Doctors there (in hearLIFE) are very helpful and know what they are doing.

25.02.2017 - Jawad Verified user

Overall experience was very satisfactory

4.5

ENT Specialist Consultation

My daughter has hearing loss and we visited hearLIFE clinic. We found hearLIFE clinic very professional and the environment is very good especially for kids. They treat you like family. Its great value for money.We were very happy when we visited first time. It was recommended by one of the top ENT specialist practicing in Dubai. We were guided very professionally and overall experience was very satisfactory.