
4.1 | 5 verified patient reviews
Each NHC Health Centre (Northcliff, Honeydew, Bryanston and Centurion) comprises a formal group of practices, which typically includes general practitioners, dentists, physiotherapists, biokineticists, optometrists, ophthalmologists, dieticians, podiatrists, psychologists, psychiatrists, audiologists, speech therapists, dermatologists, laboratory and x-ray facilities, pharmacies, baby wellness services, travel clinics, beauty salons, hair salons and coffee shops. The NHC team is proudly focused on becoming recognised as Africa’s most effective and friendliest patient-orientated health care practice administration company
I find the clinic accessible for parking, friendly, and service-oriented. How many people do you know that fall asleep on the dentist chair while the Dentist is completing a deep root canal session?! It was a first for me! Thank you for the caring staff especially during these COVID times!
I'm deeply disappointed with my recent experience at NHC Honeydew.On Monday, November 4th, 2024, I contacted the clinic multiple times to inform my doctor that my current antidepressant dosage of 50mg, was insufficient. Despite numerous attempts to reach the doctor's office and speak with various staff members of NC Honeydew, including Dr. Naidoo's sister, my message was not effectively communicated.Subsequently, I experienced significant delays in receiving a revised prescription. After multiple follow-up emails to the practice manager (I would like to state it had been 18 DAYS since asking for this prescription). I eventually contacted the PA to the CEO of NHC, I finally received the incorrect prescription on November 14th.The entire ordeal, spanning nearly three weeks, was incredibly stressful and caused unnecessary suffering. It's disheartening that such basic healthcare requests can be so poorly handled.Today, December 9th, 2024, I'm still facing issues with my medication, as there are no repeat prescriptions for my essential medications, even those not classified as Level 5. The lack of attention to detail and empathy is truly disappointing. I have only now received a script, very rudely sent by the Sister at NHC Honeydew, with "no apology" or "please see attached". I was also assured that the PA would liaise with the CEO and she said I would get an acknowledgement from the CEO of NHC,but nothing to date (17 days later).I hope NHC will take immediate steps to address these systemic issues and improve patient care.
Dr Naidoo is awesome. She has an amazing manner and treats our whole family.
Went to collect my daughter's script yesterday and found all the reception ladies very professional and friendly. Just an added shoutout to Fazilha who was full of smiles and extremely accommodating to all my questions, and I had many. Thank you Fazilha for your patience and good advise.
My treatment was hassle free and completely changed my perspective about dentists. very uarket clinic with all amenities on site.
Wow ! - What a great surprise reading your review ! Thank you so much, and glad that you found our service so delightful ! Much appreciated, if you ever need any assistance please feel free to contact me any time Kind Regards Jackie NHC Honeydew Manager 0790148350
Miss Jackie Bothma