
4.6 | 7 verified patient reviews
The Spencer Clinic of Trichology and Hairdressing in South Kensington, London, has been in practice under the leadership of Richard Spencer, a qualifed consultant and registered member of the institute of technologists, since 1983. They offer treatment for hair loss for both men and women and for scalp conditions, including problems specific to African Caribbean hair. The clinic is located immediately across from the South Kensington tube station and also easily accessed by bus. On-street parking is also available in the local neighborhood. An “online diagnosis” form is available on the web site for those seeking information about hair or skin conditions.
I am very pleased with the treatment that I'm receiving for my male pattern baldness condition; the sessions are relaxing, and there is a definite improvement. The staff are great, and the location is easy to reach by public transport. I am happy to recommend.
Following a private consultation with Richard, he diagnosed my scalp condition that was causing significant hair loss and gave me a thorough explanation of the various treatments that the clinic could offer to clear my scalp. At the end of a second course, I am delighted to say that my scalp has been cleared and now electrical stimulation and continued specialised massage is resulting in new hair growth. The clinic has dedicated staff who have worked alongside Richard for some years. It has a welcoming, calm and relaxing atmosphere and uses its own natural products. Please do not delay treatment if you have any concerns of your own.
Dear Angela Just a small note to say a big and grateful thank you for posting such a lovely review. Your hair and scalp have been so responsive to our therapy and we are also delighted with the results. We thank you also for your patience, understanding and continual belief in the way we work and perform. Warm regards Richard Spencer
My hair was on clothes, chair, floor; just gently pulling would leave several in my hand. Primarily due to stress but possibly also Chemo a few year’s backs. After first few weekly treatments hair loss lessened; by 8-10 hair loss stopped. An eczema patch improved greatly. By 12-14 now fortnightly treatments regrowth was noticeable - a friend complimented me the other day. The salon is friendly and Richard puts one at ease. The combination of treatments works brilliantly.
I’ve been to a number of other well-known hair loss clinics in London over the years, (including Belgravia) and they’ve not been able to give me an actual diagnosis or get to the root of my hair loss challenges. The Spencer clinic did. Spencer and Samantha are brilliant! I’ve got an Afro-Caribbean hair type and their advice and treatments have allowed my hair to be restored to its former glory. Quite honestly it’s better than before! Samantha’s such an expert in Afro hair.The salon is spacious and bright. You’re taken care of promptly and with such consideration. Lettie is so helpful too. I’ll definitely keep coming back. I’ve even joked that they’ve got me for life!
When I came to Richard Spencer for the first visit I immediately understood that I have an experienced, knowledgeable and positive trichologist in front of me who cares about his patients. I decided to start the treatment under his care and I do not regret it. He and his team are so professional, make you feel safe, confident and put you at your ease. The care and treatment I received was excellent and, more importantly, effective. I do not hesitate in recommending him and his clinic to anyone who needs help with scalp and hair problems. Thank you. I am very grateful. Renata.
I have been a patient of the Spencer Clinic since the mid 1980s, when I went because of a very scaly scalp. Over the last 15 years or so, regular treatment from Richard and his team helps me cope with a permanent condition. I also enjoy sitting under the steamer while some magic cream does its stuff and the massage is utter bliss. I use the Spencer clinic shampoo, lotion and the cream at home, so my scalp is in a better condition now because of the treatment.
I have invested in buying a laser helmet to use.I don't feel the service I received from the Spencer Clinic is the same after the second lockdown. With hairdressers now in the clinic working, the quality of service is of a lower standard and the idea of so many persons in and using the salon doesn't appeal to me.I have now invested in a hair growth laser helmet, been using now for 3 weeks daily together with weekly, shampoo, conditioner and moisturizing of my hair.I shall continue to do this process for the next 9 months and await the results. In the meantime, I shall not be returning to the Spencer Clinic.
Dear Valerie We are shocked and very sad to read your review online. We are so very sorry to hear of your discontent with our clinic and service. We have known each other for quite some time and we were under the impression that you were happy with our services. We have the discipline and care to ask our patients how things are and if they have any queries or problems before we start each treatment. We wish you had mentioned to us how you were feeling about our service before writing such a review. We had a pleasant relationship with you. You gave us no idea of your discontentment. We are sad you are leaving us in this way, you will be dearly missed, and can only wish you well for the future. Our warmest regards The Spencer Clinic Ltd
Mr Richard Spencer
Samantha Stewart
Letti