I went for my appointment at Verve this morning, full of trepidation. I needn't have bothered. Everyone is so lovely. They all have a different speciality and you see every one of them during your appointment. You're made to feel comfortable and welcome. I came out of there 3 hours later feeling like a film star, but seriously!! I'm utterly incredulous at what they've done for me this morning. I couldn't be happier and would recommend Verve without any hesitation. The best salon I've ever been to. Amazing and that's said with no exaggeration.