It was my first visit so information was collected on my health history and the reason of my request for a consultation. The physiotherapist who saw me was attentive and thorough in checking my motor capacities and giving me some simple exercises to do at home. All were very welcoming. I had a good experience. Being I will need to be seen a few times for my condition I was offered a discount on my sessions paying the full sum in advance, which I decided to do.