23.10.2020 - Anonymous Verified user

Excellent manner and I am quite happy with my results

Mr Ahmad is extremely approachable and reassuring. Excellent manner and I am quite happy with my results, I may have further tweaks which Mr Ahmad has been very comprehensive in discussing and considering with me. A friend had previously recommended him and was delighted with her surgical results. His professional profile and experience are impressive and I would recommend others. The clinic secretary, despite being efficient is quite sharp and unfriendly which ruins the feel of the clinic somewhat. Her email communications can be quite curt as are her phone exchanges. I’m sure the cosmetic clientele can be demanding but nonetheless, her attitude is less than desirable. The secretary is the most patient-facing aspect of a clinic in a way which means I have marked this clinic down. I would have fed this back directly to Mr Ahmad but she is the gateway to communications with him and I imagine wouldn’t have passed this on about herself.4 given instead of 5 as the secretary’s manner diminished the whole experience. The name kept as anonymous as I plan on future procedures with Mr Ahmad as he is such a good surgeon