It was our first visit to the clinic today. Our appointment was at 3.30pm. Dr Chang only saw us at about 4pm. She apologized only after I mentioned the fact but no explanation was given. The main purpose of our visit was cleaning of the teeth, every 6 months. My daughter is happy with the cleaning procedure though. I do not think that the charges are justifiable. In the first place, we were not told that there would be a first time consultation charge of $70. In my view, the brief oral check, which has always been part of scaling and polishing for our visits to other dentists, did not warrant a separate charge. The scaling and polishing charge is another $100, giving a total bill of $182 plus gst. I am very disappointed as we were hoping to use T32 as our family clinic going forward.