Firstly, I must say that Austin was fantastic, he really put me at ease. He took time to explain the procedure thoroughly. He even went as far as to test the needle on me so I could see whether it would hurt - it didn't - seriously not at all. He answered all my questions and really was lovely. The clinic was so clean and hygienic. The treatment itself was quick and I am thrilled with the results and would definitely recommend Austin Brewer.