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Acceptable Use & Anti-Scraping Policy

Platform security, automation restrictions, and enforcement measures

Last Modified on June 19, 2017

Owner & Contact

Owner/Operator: Spyface Tech Company, LLC (d/b/a "ClinicBooking")

Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA

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Scope & Definitions

This Policy forms part of the ClinicBooking Terms of Service and applies to all access and use of our websites, apps, widgets, and services ("Services"). "Automated Access" includes bots, scrapers, crawlers, spiders, scripts, headless browsers, and similar tools. "Content" includes listings, reviews, ratings, ServiceScore™, photos, videos, metadata, schema, and all text/graphics/UI elements.

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Acceptable Use (Summary)

  • Use Services for lawful, personal or authorized business purposes.
  • Respect privacy, intellectual property, and security controls.
  • Access only through documented user interfaces or approved APIs.
  • Follow all applicable healthcare advertising, privacy, and consumer protection laws.
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Prohibited Activities

Illegal/Abusive
Fraud, harassment, hate, stalking; exploitation of minors; distribution of malware, spyware, or malicious code.
Interference
DDoS; traffic flooding; circumventing rate limits; tampering with verification scripts or badges; session hijacking.
Unauthorized Access
Accessing non-public endpoints; credential stuffing; brute force; bypassing authentication or paywalls; using another user's account.
Data Misuse
Harvesting emails/phone numbers; scraping profiles/reviews at scale; building competing datasets; re-publishing or re-selling our Content.
Reverse Engineering
Decompiling, disassembling, or analyzing service code; probing for hidden endpoints; exploiting debug artifacts.
Deception
Fake accounts; misrepresenting affiliation; cloaking; manipulative SEO; fake reviews or engagement.
Privacy Violations
Collecting PHI/consumer health data from Services; re-identifying de-identified data; tracking users without consent.
4

Automated Access & Scraping Rules

Automated Access is prohibited unless expressly permitted in writing (or via an approved API/Data Feed agreement). Violations may constitute breach of contract, trespass to chattels, unfair competition, and—where applicable—violations of the Computer Fraud and Abuse Act (CFAA) and DMCA §1201 (anti-circumvention).

Human, logged-in use within UI
Status: ✓ Allowed
Subject to Terms and rate-limit protections.
Approved API with key
Status: ✓ Allowed
Per API/Data Feed Terms, key rotation, and technical limits.
Unapproved scraping/crawling
Status: ✕ Prohibited
Includes headless browsers, bulk requests, or bypassing robots/rate limits.
Automated capture of reviews, profiles, media
Status: ✕ Prohibited
No copying for redistribution, resale, or competitive services.
Automated monitoring for your own listed profile
Status: ✓ Allowed (with permission)
Must use approved endpoints, modest polling, and ETag/If-Modified-Since.
Bypassing technical controls
Status: ✕ Prohibited
No avoidance of bot detection, token checks, or verification links.
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Robots/Robots.txt, Caching, & Indexing

  • Robots: Respect robots.txt, meta robots, and X-Robots-Tag headers. Disallowed paths are off-limits.
  • Indexing license: Permission for mainstream search engines is limited to standard indexing for clickable search results. It excludes training models, data mining, or creating derivative directories.
  • Caching/archiving: You may not cache, frame, or archive our pages (e.g., via site-wide mirroring) without written consent. We may deploy noarchive/nosnippet.
6

AI/Model Training & Data Mining Restrictions

Without our express written permission, you may not use any ClinicBooking Content, metadata, or user-generated content to train, fine-tune, evaluate, or benchmark AI/ML models, or for dataset compilation, embeddings, retrieval corpora, or synthetic data generation. This restriction applies whether access is manual, automated, or via third parties acting on your behalf.

7

Security, Rate Limits & Monitoring

  • Dynamic limits: We apply adaptive rate limits and bot detection. Circumvention is prohibited.
  • Monitoring: We may log requests, IPs, user-agents, and signatures to protect the Services and users (see Privacy Policy).
  • Vulnerability testing: Security testing requires prior written authorization; otherwise it may be treated as an attack. See our Security & Vulnerability Disclosure program.
  • Account security: Protect credentials; do not share tokens/keys. You are responsible for activity under your access.
8

Research & Academic Access

Researchers may request limited access (e.g., rate-limited endpoints, sandboxes, or datasets) by contacting hello@spyface.com with a protocol, data-minimization plan, and ethics approvals (if applicable). No access is granted until you receive our written approval and sign applicable terms.

9

Remedies, Suspension & Enforcement

IP/User-Agent blocks
When: Bot/scraping signatures, abuse patterns
Immediate blocking; may be global and persistent.
Account suspension
When: Policy or Terms breach
Temporary or permanent; content removal, token revocation.
Cease & desist / DMCA
When: Copying, re-hosting, anti-circumvention
Notices to you, hosts, CDNs, and search engines.
Injunctive relief & damages
When: Material or repeated violations
We may seek court orders, attorneys' fees, and other remedies.

Nothing here limits any other contractual, statutory, or equitable remedies we may pursue.

10

Warranty Disclaimers & Liability Limits

AS IS. The Services are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties (express or implied), and we are not liable for indirect, incidental, special, consequential, or punitive damages. Our aggregate direct liability is limited to USD $100.

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Governing Law & Venue

This Policy is governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules. Exclusive venue lies in state or federal courts located in Wyoming, and you consent to personal jurisdiction there.

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Contact

Support: care@clinicbooking.com
Corporate: hello@spyface.com
Address: Spyface Tech Company, LLC (d/b/a "ClinicBooking"), 30 N Gould St Ste N, Sheridan, WY 82801, USA