Advertising & Sponsorship Policy

• Advertisement (Ad): Paid placement or promotion by an advertiser (provider, brand, or agency).
• Sponsored Content/Native: Paid content that resembles editorial format but is advertiser-funded and labeled.
• Paid Placement/Featured: Elevated visibility based on payment rather than organic relevance.
• Material Connection: Any relationship that may affect credibility (payment, gifts, free/discount services).

• Disclose all material connections (payment, gifts, discounts, free products/services) clearly and conspicuously.
• Testimonials must reflect typical results or include a clear typical-results disclosure.
• No employee/family reviews or undisclosed internal endorsements.
• Influencers must use platform-approved disclosure language and retain records.

• Sponsored content must be labeled at the top ("Sponsored") and include advertiser name.
• Editorial staff retains full independence; sponsors cannot preview or veto editorial content.
• Affiliate links are disclosed near the link or at unit level.

• No use of PHI for ad targeting. HIPAA-regulated data is not used for Ads unless covered by a BAA feature specifically permitting such use (rare).
• Sensitive categories (e.g., health inferences) are used for ads only with consent where required by law. See our Consumer Health Data Notice and Privacy Policy.
• Advertisers must comply with TCPA/CAN-SPAM/CASL for direct outreach and honor user opt-outs.

• "From" prices must reflect a bona fide price available to a typical consumer; disclose required add-ons and limits.
• No "guaranteed results" or "risk-free" claims for medical outcomes.
• Coupons must honor state law (e.g., fee-splitting/AKS limits); no inducements that violate law.

• No auto-play audio, malware, excessive animation, clickbait, or misleading CTAs.
• No deceptive "system notifications" or impersonation of ClinicBooking UI.
• Landing pages must match claims in the ad and include required disclosures.

• Maintain licensure; comply with all healthcare advertising laws and board rules.
• Provide substantiation on request; promptly correct or withdraw non-compliant claims.
• Keep records of disclosures, influencer contracts, and claim support.

• We may require pre-approval of creative and landing pages; approval may be revoked.
• We may remove or pause Ads at our discretion for policy, legal, or safety reasons; refunds are not guaranteed.
• Repeated or material violations may result in suspension or termination of advertising privileges.

• By running Ads, you grant ClinicBooking a license to display, distribute, and track the Ad creative.
• Use of ClinicBooking trademarks, badges, or UI elements requires prior written permission and must follow our Badge & Brand Usage rules.

Report problematic Ads to compliance@clinicbooking.com. Include screenshots, URLs, and a description of the issue. We investigate and take appropriate action.

We may update this Policy from time to time. Material changes will be posted here with a new effective date. Continued use of Ads after changes take effect constitutes acceptance.