Insurance & Pricing Disclosures
Understanding price transparency, estimates, and insurance considerations
Last Modified on August 20, 2021
Owner & Contact
Owner/Operator: Spyface Tech Company, LLC (d/b/a "ClinicBooking") — 30 N Gould St Ste N, Sheridan, WY 82801, USA
Corporate: hello@spyface.com
Support: care@clinicbooking.com
On This Page
1
Overview & Scope2
Nature of Prices: Estimates vs. Final Charges3
Price Components (Taxonomy)4
How Prices Are Displayed5
Insurance, Network Status & Prior Authorization6
U.S. "Good Faith Estimate" (No Surprises Act)7
Currency, Taxes, Surcharges & Exchange Rates8
Promotions, Discounts & Financing9
Accuracy, Updates & Error-Correction10
International/Regional Transparency Notes11
Important Limitations & Disclaimers12
Questions or Corrections1
Overview & Scope
ClinicBooking publishes price information provided by independent clinics and healthcare providers ("Providers") and, in some cases, calculates indicative ranges for consumer discovery. We are not a medical provider, insurer, broker, or billing agent, and we do not determine or control final charges. All clinical and financial decisions rest solely with you and your chosen Provider and, where applicable, your insurer.
2
Nature of Prices: Estimates vs. Final Charges
- Informational only: Any prices shown on ClinicBooking are non-binding estimates for comparison and education.
- Subject to change: Final charges depend on clinical evaluation, complexity, comorbidities, facility and anesthesia time, device selection, geography, and aftercare needs.
- No guarantee: Publication of a price does not constitute an offer, guarantee, or promise of service at that price.
- Written quotes: Only a written quote directly from your Provider governs your payment obligations.
3
Price Components (Taxonomy)
Consultation
Initial visit (in-person/virtual), assessment, and treatment planning.
Provider policy; applied toward procedure if booked; waived promos.
Professional (Surgeon/Physician)
Clinician's fee for performing the procedure.
Experience, case complexity, operative time.
Facility / Operating Room
Use of clinic/surgery center/hospital, supplies, nursing.
Time-based billing, level of facility, accreditation.
Anesthesia
Local/IV sedation/general anesthesia; anesthesiology professional fees and drugs.
Type of anesthesia, duration, staffing.
Devices/Implants
Implants, injectables, lasers, disposables.
Brand, unit pricing, number of units/cc, device usage.
Diagnostics/Tests
Labs, imaging, cardiac clearance, pregnancy tests, etc.
Age/comorbidities, surgeon requirements, pre-op results.
Medications
Pre-/post-op prescriptions (antibiotics, analgesics, antiemetics).
Formulary coverage, pharmacy pricing, duration.
Aftercare
Follow-ups, garments, wound care, scar care, revisions policy.
Number of visits, complication rate, policy scope.
Travel/Logistics
Patient-borne; not billed by ClinicBooking.
Distance, lodging, caretaker needs.
| Component | Description | Common Variability Drivers |
|---|---|---|
| Consultation | Initial visit (in-person/virtual), assessment, and treatment planning. | Provider policy; applied toward procedure if booked; waived promos. |
| Professional (Surgeon/Physician) | Clinician's fee for performing the procedure. | Experience, case complexity, operative time. |
| Facility / Operating Room | Use of clinic/surgery center/hospital, supplies, nursing. | Time-based billing, level of facility, accreditation. |
| Anesthesia | Local/IV sedation/general anesthesia; anesthesiology professional fees and drugs. | Type of anesthesia, duration, staffing. |
| Devices/Implants | Implants, injectables, lasers, disposables. | Brand, unit pricing, number of units/cc, device usage. |
| Diagnostics/Tests | Labs, imaging, cardiac clearance, pregnancy tests, etc. | Age/comorbidities, surgeon requirements, pre-op results. |
| Medications | Pre-/post-op prescriptions (antibiotics, analgesics, antiemetics). | Formulary coverage, pharmacy pricing, duration. |
| Aftercare | Follow-ups, garments, wound care, scar care, revisions policy. | Number of visits, complication rate, policy scope. |
| Travel/Logistics | Patient-borne; not billed by ClinicBooking. | Distance, lodging, caretaker needs. |
Providers may bundle some components into a single "package price." Always ask what is included/excluded.
4
How Prices Are Displayed (From, Range, Package, Per-Unit)
"From"
Meaning: Minimum observed or stated entry price; most patients will pay more.
Complex procedures with high variance.
Range
Meaning: Indicative low–high band for typical cases; excludes outliers.
Common elective procedures with predictable spread.
Package
Meaning: Bundled components disclosed by Provider; check exclusions.
Medical tourism packages; fixed-scope offers.
Per-Unit / Per-Area
Meaning: Price per syringe/cc/unit/area; total depends on units used.
Injectables, laser passes, hair grafts.
| Display Type | Meaning | Typical Use |
|---|---|---|
| "From" | Minimum observed or stated entry price; most patients will pay more. | Complex procedures with high variance. |
| Range | Indicative low–high band for typical cases; excludes outliers. | Common elective procedures with predictable spread. |
| Package | Bundled components disclosed by Provider; check exclusions. | Medical tourism packages; fixed-scope offers. |
| Per-Unit / Per-Area | Price per syringe/cc/unit/area; total depends on units used. | Injectables, laser passes, hair grafts. |
5
Insurance, Network Status & Prior Authorization
- Cosmetic vs. medically necessary: Purely cosmetic procedures are generally not covered. Mixed cases require medical necessity review.
- Network status: Any "accepts insurance" or "in-network" labels are Provider-reported and must be confirmed directly with your plan.
- Prior authorization: Where required, authorization is typically the Provider's responsibility; approval is not a guarantee of payment.
- Patient responsibility: Deductibles, co-pays, co-insurance, and non-covered services remain your responsibility.
6
U.S. "Good Faith Estimate" (No Surprises Act)
If you are uninsured or not using insurance, you may be entitled to a Good Faith Estimate (GFE) of expected charges before your appointment. You can dispute a bill that is substantially higher than your GFE. Ask your Provider for details.
- GFEs are issued by Providers, not ClinicBooking.
- GFEs are estimates, not a contract; complications and scope changes can affect final charges.
7
Currency, Taxes, Surcharges & Exchange Rates
- Currency: Prices display in local currency or in your selected currency for convenience; conversions are indicative only.
- Taxes/fees: VAT/GST/sales taxes, regulatory fees, card surcharges, or service charges may apply and are typically excluded from displayed estimates unless stated.
- Exchange rates: If you pay cross-border, your bank/processor sets the rate and may add fees.
8
Promotions, Discounts & Financing
- Promotions: Limited in time/quantity; eligibility criteria apply; cannot be combined unless stated.
- Financing: Third-party financing is between you and the lender; APR, fees, and credit checks may apply.
- Gift cards/coupons: Subject to issuer terms; some services may be excluded by law or policy.
9
Accuracy, Updates & Error-Correction
Providers are responsible for the accuracy of their posted prices. We may remove or correct obviously inaccurate listings and periodically ask Providers to review entries.
Patient reports a pricing error
Action: We log the report, notify the Provider, and may temporarily hide the price pending confirmation.
Initial review: 3–5 business days
Outdated promotion
Action: We request update/removal; repeat issues may trigger visibility limits.
Within 7–10 business days
Systemic misrepresentation
Action: Escalation, potential suspension, or profile restrictions per Terms.
Case-by-case
| Scenario | Action | Timeline (target) |
|---|---|---|
| Patient reports a pricing error | We log the report, notify the Provider, and may temporarily hide the price pending confirmation. | Initial review: 3–5 business days |
| Outdated promotion | We request update/removal; repeat issues may trigger visibility limits. | Within 7–10 business days |
| Systemic misrepresentation | Escalation, potential suspension, or profile restrictions per Terms. | Case-by-case |
10
International/Regional Transparency Notes
- EU/EEA/UK: Consumer-protection, price-advertising, and medical-advertising rules vary by country. Providers must ensure compliance (e.g., UK CMA price transparency guidance; national medical advertising codes).
- Canada/Australia/NZ: National and provincial/state rules may restrict discounts, testimonials, and before/after advertising; Providers must comply.
11
Important Limitations & Disclaimers
- ClinicBooking is not a party to your medical or financial agreement with a Provider.
- We do not guarantee insurance coverage, reimbursement, or outcomes.
- Any ServiceScore™ or review content is not a price guarantee and should not be used as a substitute for a clinical consult and written quote.
12
Questions or Corrections
To report a pricing issue or ask a question, email care@clinicbooking.com (patients) or partners@clinicbooking.com (providers). For corporate/legal: hello@spyface.com.
Need Help Understanding Pricing?
Our support team can help explain pricing displays, insurance considerations, and connect you with providers for detailed quotes.